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What Not to Do Volunteering

By Katie Ruhe

In January we covered what makes a good official.  This month we are going to talk about what NOT to do while volunteering. 

  • Never Using the radio
       If you don't ever get on the radio to talk about a question with a ruling or what is happening on the course the rest of the committee will be in the dark!  Please, please, please use the radio--it's a volunteers best friend!
     

  • Sleeping in a cart while on duty.
        No explanation needed.
     

  • Going into a player's bag to check out his or her clubs. 
        It's hard being around top-of-the line equipment and not sneaking a peek, but don't just help yourself to a player's equipment.  If you are interested about a particular club or set of clubs, ask the player about the club AFTER the player is done with his or her round.  Don't interrupt them while they are playing!
     

  • Commenting on a score
       When you are a scoring official you'll occasionally come across a player who had a particularly bad score for a hole (I've seen a few 9's, 10's and 12's).  Please do not comment on this score!  Chances are the player is already beating him or herself up about the hole, they don't need a reminder from an official just how bad it was! 
     

  • Eating while scoring.
       I know sometimes we are short-handed at events and there isn't much time to eat, but if you are hungry, just radio the Tournament Chairman and ask if you can squeeze in some time for lunch.  Please don't bring your lunch to the scoring table.  The scoring table is where some of the most important business of the event is done--it's treated with professionalism and respect. 
     

  • Talking loudly
       We're all guilty of this one!  We're not saying you can't talk, just make sure you are aware of your surroundings before you bust out a big laugh or get into an animated conversation.  We're there to have fun, but we need to make sure we're QUIETLY doing our job first!
     

  • Not having your cell phone on vibrate or a low setting
       It's easy to forget this one, but please try to remember to put your phone ringer on a low volume setting or preferably on vibrate.  There is nothing more annoying to a player than to have your swing interrupted by a volunteer's phone!
     

  • Telling a group to "pick it up"
      You should never, ever, ever tell a group to "pick it up."  First, it goes against our pace-of-play policy, and secondly, you have no idea what happened on the previous hole.  Maybe the group is behind due to a 10-minute ruling on the last hole, who knows?  If a player asks where they stand you can inform them where they are in relation to the group ahead or how far they are behind in relation to the checkpoint pace-of-play matrix.  But please do not tell them to "pick it up"!